While collaborating within one's company may seem easier than collaborating externally, many businesses have a rather rigid functional barrier, so internal collaboration can be a challenge. Indeed, in the IDC Manufacturing Insights 2014 Supply Chain Survey, when asked what aspect of collaboration was a priority, the largest response was to focus on collaboration "within our business" – see chart below
Over the course of many conversations with manufacturers on the topic of intra company collaboration, three priorities bubbled to the surface:
- Improve customer service
- Increase the performance of the new product development and introduction (NPDI) process
- Reduce costs
While these priorities may seem, on the surface, to be "motherhood and apple pie," they are ultimately what will determine whether a business is successful or not.
Microsoft Dynamics NAV Finance and ERP solution enables users to collaborate within the application with its inbuilt "Notification" capability. It enables you to attach a note to any record in the application. For example, if you have extra information about a sales order that does not fit in any of the fields on the sales order, you can write a note. Then it will be available on the sales order window for you and any of your colleagues that look at the sales order.
You can have the note appear as a notification on your colleague's Role Centre—or even on your own Role Centre, as a reminder. When you or your colleague reads the notification, they can open the sales order just by double-clicking the notification.
Contact Topaz Solutions and find out how your business can improve intra-company communications using Microsoft Dynamics NAV.