Service call log & dispatch with strong Financials  

service mgmt module

Why pay for two systems that do an okay job when Microsoft Dynamics NAV can deliver both stunning Finance ERP with exceptional Service management?

Providing ongoing service to customers is an important part of any business and one that can be a source of customer satisfaction and loyalty, in addition to revenue. However, managing and tracking service is not always easy, and Microsoft Dynamics NAV provides a set of tools to help.
These tools are designed to support repair shop and field service operations, and can be used in business scenarios such as complex customer service distribution systems, industrial service environments with bills of materials, and high volume dispatching of service technicians with requirements for spare parts management.
With these tools you can accomplish the following
  • Schedule service calls and service orders
  • Track repair parts and supplies
  • Assign service personnel based on skill and availability
  • Provide service estimates and service invoices
Interested, want to try Dynamics NAV yourself?